technology Archives

February 13, 2026

Fragmentation Is the Silent Killer of Brand Standards

Tool fragmentation creates multiple sources of truth, so frontline standards drift. Learn the costs & how “one place to go” restores consistency.

Wisetail

February 4, 2026

Frontline Enablement Self Assessment

Assess whether your frontline teams have the guidance they need in the moment of work. Use this quick checklist to spot potential gaps.

Wisetail

February 4, 2026

Enablement vs Training: A Comparison Guide for L&D Leaders

How can frontline teams keep up with rising customer expectations? See why the future of frontline performance lies in enablement, not just more learning.

Wisetail

February 4, 2026

The Big Pivot: Why L&D Leaders are Moving from Training to Enablement in 2026

The shift from training to enablement: why L&D leaders are prioritizing execution support for frontline consistency, speed, and clarity.

Wisetail

A focused worker in a cap and apron stands holding a tablet in a bustling, blurred environment. Text reads “2026 playbook for frontline performance enablement.” The atmosphere suggests dedication and efficiency.

January 18, 2026

Frontline operations: 2026 playbook for performance enablement

How can frontline teams keep up with rising customer expectations? See why the future of frontline performance lies in enablement, not just more learning.

Wisetail

Image promoting episode 19 of "Wise Tales" featuring a discussion on future-proofing work with AI and technology, hosted by Donna Herbel.

September 3, 2025

Future-Proofing Work With AI and Smarter Tech

Donna Herbel shares how tech & AI empower frontline teams, preserve institutional knowledge & shape confident leaders.

Wisetail

1. Image depicting a training session focused on innovative hospitality methods, emphasizing play, failure, and hands-on learning.

August 14, 2025

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

Audrey Benet, Director of Training at GuestCounts Hospitality, shares how modern training techniques can transform learning.

Wisetail

July 23, 2025

The Hidden Revenue Stream Most Restaurants Overlook

Mike Stasko, President at Sunny Street Cafe shares how a clear but flexible brand framework enables franchisees to remain consistent while still adapting to their…

Wisetail

June 24, 2025

From Boring to Blockbuster: Rethinking Frontline Training

Julius Ridgley at Primanti Bros joins us to share how he applies a creative, culture-driven approach to workplace training in this episode of Wise Tales.

Wisetail

June 13, 2025

The Hidden Power of Day One and Why It Determines Everything

Wesley Epstein of Eggs Up Grill shares how training and culture drive consistency across a growing franchise.

Wisetail

June 10, 2025

MOOYAH Burgers, Fries & Shakes Boosts Operational Success with Tailored Programs

Explore how Mooyah uses Wisetail’s employee enablement platform to reimagine franchise training and improve consistency across 80+ locations.

Wisetail

May 12, 2025

Why Connection Might Be the Most Powerful Business Strategy

Robin Robison, President at Thrive Restaurant Group, shares how a people-first approach, amplified by the right technology, can elevate both team performance and guest satisfaction.

Wisetail

technology Archives - Wisetail Learning & Operations

Fragmentation Is the Silent Killer of Brand Standards

Frontline Enablement Self Assessment

Enablement vs Training: A Comparison Guide for L&D Leaders

The Big Pivot: Why L&D Leaders are Moving from Training to Enablement in 2026

Frontline operations: 2026 playbook for performance enablement

Future-Proofing Work With AI and Smarter Tech

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

The Hidden Revenue Stream Most Restaurants Overlook

From Boring to Blockbuster: Rethinking Frontline Training

The Hidden Power of Day One and Why It Determines Everything

MOOYAH Burgers, Fries & Shakes Boosts Operational Success with Tailored Programs

Why Connection Might Be the Most Powerful Business Strategy

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