Restaurant Archives

Image promoting episode 19 of "Wise Tales" featuring a discussion on future-proofing work with AI and technology, hosted by Donna Herbel.

September 3, 2025

Future-Proofing Work With AI and Smarter Tech

Donna Herbel shares how tech & AI empower frontline teams, preserve institutional knowledge & shape confident leaders.

Wisetail

1. Image depicting a training session focused on innovative hospitality methods, emphasizing play, failure, and hands-on learning.

August 14, 2025

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

Audrey Benet, Director of Training at GuestCounts Hospitality, shares how modern training techniques can transform learning.

Wisetail

July 23, 2025

The Hidden Revenue Stream Most Restaurants Overlook

Mike Stasko, President at Sunny Street Cafe shares how a clear but flexible brand framework enables franchisees to remain consistent while still adapting to their…

Wisetail

June 24, 2025

From Boring to Blockbuster: Rethinking Frontline Training

Julius Ridgley at Primanti Bros joins us to share how he applies a creative, culture-driven approach to workplace training in this episode of Wise Tales.

Wisetail

June 13, 2025

The Hidden Power of Day One and Why It Determines Everything

Wesley Epstein of Eggs Up Grill shares how training and culture drive consistency across a growing franchise.

Wisetail

May 12, 2025

Why Connection Might Be the Most Powerful Business Strategy

Robin Robison, President at Thrive Restaurant Group, shares how a people-first approach, amplified by the right technology, can elevate both team performance and guest satisfaction.

Wisetail

May 1, 2025

The Secret Weapon Great Leaders Use in the First 90 Days

Cody Pepper, CEO at Fast Fresh Brands, shares his journey and recent strategic moves in the healthy fast-casual dining space.

Wisetail

April 9, 2025

Communication Combo Platter: The Secret to Consistency in Seasonal Teams

We are joined by Jamal Rasoully, Founder and CEO at The Halal Shack, a fast-growing brand that brings New York Street food and Afghan flavors…

Wisetail

October 8, 2024

5 Must-Have Features in Restaurant Training and Operation Tools to Boost Efficiency

By combining these training and operational tools, your restaurant will achieve a competitive edge.

Wisetail

August 1, 2023

USE CASE: Enhancing Learning and Development at Bagel Brands Using AI

Bagel Brands L&D team turned to AI for the extra support in creating training content and updating the new Shift Leaders program.

Wisetail

June 14, 2023

USE CASE: Using L&D to Set Franchisees Up for Success

To support the success of their franchise stores, Salata’s leadership team identified the importance of making all L&D materials accessible.

Wisetail

April 19, 2023

USE CASE: Ensuring Operational Consistency at an International Scale

To streamline learning and ensure consistency across all franchise locations, Slim Chickens implemented an operational checklist solution.

Wisetail

Restaurant Archives - Wisetail Learning & Operations

Future-Proofing Work With AI and Smarter Tech

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

The Hidden Revenue Stream Most Restaurants Overlook

From Boring to Blockbuster: Rethinking Frontline Training

The Hidden Power of Day One and Why It Determines Everything

Why Connection Might Be the Most Powerful Business Strategy

The Secret Weapon Great Leaders Use in the First 90 Days

Communication Combo Platter: The Secret to Consistency in Seasonal Teams

5 Must-Have Features in Restaurant Training and Operation Tools to Boost Efficiency

USE CASE: Enhancing Learning and Development at Bagel Brands Using AI

USE CASE: Using L&D to Set Franchisees Up for Success

USE CASE: Ensuring Operational Consistency at an International Scale

Join Us On

Contact Us: