leadership Archives

Image promoting episode 19 of "Wise Tales" featuring a discussion on future-proofing work with AI and technology, hosted by Donna Herbel.

September 3, 2025

Future-Proofing Work With AI and Smarter Tech

Donna Herbel shares how tech & AI empower frontline teams, preserve institutional knowledge & shape confident leaders.

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1. Image depicting a training session focused on innovative hospitality methods, emphasizing play, failure, and hands-on learning.

August 14, 2025

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

Audrey Benet, Director of Training at GuestCounts Hospitality, shares how modern training techniques can transform learning.

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July 23, 2025

The Hidden Revenue Stream Most Restaurants Overlook

Mike Stasko, President at Sunny Street Cafe shares how a clear but flexible brand framework enables franchisees to remain consistent while still adapting to their…

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June 24, 2025

From Boring to Blockbuster: Rethinking Frontline Training

Julius Ridgley at Primanti Bros joins us to share how he applies a creative, culture-driven approach to workplace training in this episode of Wise Tales.

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June 13, 2025

The Hidden Power of Day One and Why It Determines Everything

Wesley Epstein of Eggs Up Grill shares how training and culture drive consistency across a growing franchise.

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May 12, 2025

Why Connection Might Be the Most Powerful Business Strategy

Robin Robison, President at Thrive Restaurant Group, shares how a people-first approach, amplified by the right technology, can elevate both team performance and guest satisfaction.

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LMS Change Management Geometric Featured Image

August 18, 2022

Learning and Development: LMS for Change Management

Up to 70% of workplace change initiatives fail to achieve the desired result. Manage change with the support of a strong learning and development program…

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leadership Archives - Wisetail Learning & Operations

Future-Proofing Work With AI and Smarter Tech

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

The Hidden Revenue Stream Most Restaurants Overlook

From Boring to Blockbuster: Rethinking Frontline Training

The Hidden Power of Day One and Why It Determines Everything

Why Connection Might Be the Most Powerful Business Strategy

Learning and Development: LMS for Change Management

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