community Archives - Wisetail Learning & Operations

Image promoting episode 19 of "Wise Tales" featuring a discussion on future-proofing work with AI and technology, hosted by Donna Herbel.

September 3, 2025

Future-Proofing Work With AI and Smarter Tech

Donna Herbel shares how tech & AI empower frontline teams, preserve institutional knowledge & shape confident leaders.

Wisetail

1. Image depicting a training session focused on innovative hospitality methods, emphasizing play, failure, and hands-on learning.

August 14, 2025

Ditch the Scripts: How Play, Failure and Improv Are Revolutionizing Hospitality Training

Audrey Benet, Director of Training at GuestCounts Hospitality, shares how modern training techniques can transform learning.

Wisetail

July 23, 2025

The Hidden Revenue Stream Most Restaurants Overlook

Mike Stasko, President at Sunny Street Cafe shares how a clear but flexible brand framework enables franchisees to remain consistent while still adapting to their…

Wisetail

June 24, 2025

From Boring to Blockbuster: Rethinking Frontline Training

Julius Ridgley at Primanti Bros joins us to share how he applies a creative, culture-driven approach to workplace training in this episode of Wise Tales.

Wisetail

A promotional graphic for the "Wise Tales" podcast, featuring Episode 15 titled "The Hidden Power of Day One and Why It Determines Everything," with guest Wesley Epstein. The background is a gradient of green and blue, and there is a smiling man in a blue shirt on the right.

June 13, 2025

The Hidden Power of Day One and Why It Determines Everything

Wesley Epstein of Eggs Up Grill shares how training and culture drive consistency across a growing franchise.

Wisetail

May 12, 2025

Why Connection Might Be the Most Powerful Business Strategy

Robin Robison, President at Thrive Restaurant Group, shares how a people-first approach, amplified by the right technology, can elevate both team performance and guest satisfaction.

Wisetail

May 1, 2025

The Secret Weapon Great Leaders Use in the First 90 Days

Cody Pepper, CEO at Fast Fresh Brands, shares his journey and recent strategic moves in the healthy fast-casual dining space.

Wisetail

April 9, 2025

Communication Combo Platter: The Secret to Consistency in Seasonal Teams

We are joined by Jamal Rasoully, Founder and CEO at The Halal Shack, a fast-growing brand that brings New York Street food and Afghan flavors…

Wisetail

Staying Engaged with Remote Workers ft. image

July 6, 2023

Staying Engaged with Remote Employees

Remote and hybrid work models are here to stay. Your engagement strategy should support all your employees — no matter where they are located.

Wisetail

Asking the Expert Anything ft. image

June 29, 2023

Q&A: Asking the Expert Anything

Did you miss the final installment of our Putting the Human Back in HR webinar? Never fear! Check out the Q&A with HR expert, Dr.…

Wisetail

Reasons employees give for leaving ft. image

June 22, 2023

Reasons Employees Give for Leaving

Employee turnover happens for a variety of reasons. So, why are your employees choosing to leave? Here are the top ten reasons!

Wisetail

Sitting on the same side of the table . ft image

June 15, 2023

Sitting On the Same Side of the Table

Learn how sitting on the same side of the table as your employees can be achieved by taking a few, strategic and measured steps.

Wisetail

1 2 3 … 6 Next