Tag: ai

  • 5 AI Tactics to Maximize L&D Impact & Capacity

    5 AI Tactics to Maximize L&D Impact & Capacity

    BLOG POST

    5 Tactics to Maximize L&D Impact and Capacity

    5 minute read

    AI is transforming how learning and development teams create content, deliver training, and measure impact. But for many L&D professionals, it still feels distant—like something happening to other industries, not something they can actually use today.

    Woman multitasking at a desk, holding a phone, notebook, and pen, with a focused expression. Laptop and documents on the table. Blue background with CHART logo.Here’s the truth no one wants to admit: while you’re spending three hours building a quiz from scratch, another team just built five, and they’re already analyzing which one drives better performance.The gap isn’t talent or budget.It’s whether you’re still doing manually what AI can now do in minutes.This blog recaps the key takeaways from Wisetail’s webinar with CHART, Smarter, Faster, Stronger: 5 AI Tactics to Set Your L&D Team Up for Success in 2026, hosted by Evan Melick and Tracy LeMieux.If you work in learning and development, you know the grind: endless content creation, constant reporting, outdated materials, and frontline teams who can’t find what they need fast enough. You’re in the business of efficiency, yet your own workflows rarely get the same treatment.The good news? AI isn’t another tool to learn. It’s your way out of the administrative overload that’s slowing you down. Here are the five practical tactics Evan and Tracy shared to help small L&D teams deliver big impact.

    Infographic titled 'Download the Guide: The 5 Tactics to Maximize L&D Impact' on a blue background. Lists benefits like prompts for AI use and content review tips.

    Download our free prompt library with 30 copy-and-paste templates for all five tactics, bonus prompts for common L&D scenarios, and how to truly multiply your capacity.

    1. Turn Hours of Manual Work Into Minutes That Matter

    The Problem: Structured content creation—quizzes, checklists, SOPs—eats time you don’t have.The Solution: Drop your documents, transcripts, or notes into an AI assistant and generate ready-to-use content you can quickly refine and publish.

    Try this prompt:

    You are an L&D manager creating assessments for restaurant employees. Turn this document into 10 multiple-choice questions that check comprehension of key safety and customer-service points. Include correct answers and brief rationales.

    Pro tip: Ask AI to format the output as a CSV if your LMS accepts imports.

    Real Example:A two-person hotel training team turned a 25-page housekeeping SOP into a 15-question quiz and checklist in under an hour, saving time for hands-on coaching.

    Tools to Try:ChatGPT, Claude, Gemini, Notion AI, Google Docs AI, or Wisetail’s AI-powered test and flashcard generation.

    The Takeaway: AI eliminates the repetitive work so you can spend more time improving the learning experience not rebuilding it.

    2. Streamline Operations and Stop Wrestling with Reports

    The Problem: Weekly reporting, data pulls, and recap emails slow down strategic work.

    The Solution: Let AI generate the first draft of your reports, summaries, and manager-ready messages.

    Try this prompt:

    Summarize this report for location managers. Highlight who’s overdue on training, and write a three-sentence email they can forward to their teams.

    Pro tip: Automate the workflow with Zapier or Power Automate to drop reports into your AI assistant weekly.

    Real Example: A franchise training manager uses Copilot to summarize completion data for 60 stores, delivering a polished Monday report in minutes.

    Tools to Try: ChatGPT, Google Sheets Explore, Excel Copilot, Notion AI, Microsoft Copilot

    The Takeaway: AI handles the admin so you can focus on the insights that move the business forward.

    A businesswoman multitasks, holding a phone, book, and smartphone, with a laptop nearby. Text reads, “Webinar: Smarter, Faster, Stronger: 5 AI Tactics.”

    See these tactics in action. Watch 5 AI Tactics to Maximize L&D Impact and Capacity to get live demos, real-world examples, and expert answers to your biggest AI questions. Presented by Wisetail, sponsored by CHART.

    3. Repurpose Learning Content Into New Formats—Fast

    The Problem: You have great content, but it’s long, buried, or not built for how people learn today.

    The Solution: Use AI to instantly transform videos, PDFs, or slide decks into microlearning, scripts, or quizzes.

    Try this prompt:

    Turn this shift-leader PowerPoint into a 3-minute onboarding script and a 5-question quiz for new hires.

    Pro tip: Ask AI to produce: LMS-ready bullet points, a voiceover script, a flashcard set, or microlearning outlines.

    Bonus prompt:

    Summarize this food-safety SOP, write 5 quiz questions, and create a 1-minute video concept.

    Real-World Example: A QSR brand converted long product-knowledge PDFs into mobile-friendly quiz cards for new hires, improving retention and cutting onboarding time in half.

    Tools to Try: ChatGPT, Claude, Synthesia, HeyGen, or Wisetail’s microlearning platform

    The Takeaway: Your best content already exists. AI just helps you reuse it in formats your learners actually engage with.

    4. Make Knowledge Easy to Find (and Use) With Smarter Tagging & Structure

    The Problem: Frontline teams can’t spend time digging for answers. Poor tagging and structure make content disappear.

    The Solution: Use AI to create tags, summaries, titles, and metadata that boost search and reduce friction. Map out your training site or LMS structure, identify logical categories, and tag existing content so employees can find the right information instantly.

    Try this prompt:

    Drop in your video, PDF, or document and use:

    Summarize this video in 5 bullet points, write a 1-sentence title, and suggest 10 search tags a restaurant employee might use to find it.

    Pro tip: Add these summaries and tags into your LMS or shared drive metadata.

    Real Example: A training manager tagged all allergen-policy videos with AI-generated keywords so servers could search “gluten” and find the right clip instantly.

    Tools to Try: ChatGPT, Claude, Notion AI, SharePoint Copilot, Wisetail.

    The Takeaway: AI turns your content library into a living, searchable resource not a hidden archive.

    A businesswoman multitasks, holding a phone, book, and smartphone, with a laptop nearby. Text reads, “Webinar: Smarter, Faster, Stronger: 5 AI Tactics.”

    See these tactics in action. Watch Smarter, Faster, Stronger: 5 AI Tactics to Maximize L&D Capacity to get live demos, real-world examples, and expert answers to your biggest AI questions. Presented by Wisetail, sponsored by CHART.

     5. Build Accessibility and Inclusivity Into Every Learning Experience

    The Problem: Captions, transcripts, alt text, and translations are essential but time-consuming.

    The Solution: Use AI to automate accessibility tasks and create inclusive learning without extra lift.

    Try this prompt:

    Start by using your video platform’s auto-caption or transcription feature, then polish the results in ChatGPT. You can even use AI to translate text or subtitles into additional languages for non-English speakers.

    You are an accessibility expert. Write concise, accurate alt text for this image describing the steps in a hand-washing procedure, suitable for training. Then, translate it into Spanish.

    Pro tip: Upload captions and alt text to your LMS or content library.

    Real Example: A resort group uses Descript and ChatGPT to caption and translate safety videos, supporting multilingual teams without slowing production.

    Tools to Try: ChatGPT, Wisetail’s AI-powered transcription, Otter AI, Kapwing, Descript, YouTube Studio, Vimeo, Wistia, DeepL, or Google Translate

    The Takeaway: AI makes accessibility the default, not an afterthought, so every learner can participate fully.

    Ready to get started?

    As Evan and Tracy emphasized, you don’t need a massive tech overhaul to see impact. Start with one friction point, quiz creation, reporting, content discovery, and try one of the prompts above.

    You’ll see quickly that AI is here to amplify, giving you time back to design learning that drives performance.

    The question isn’t whether AI will reshape L&D. It’s whether you’ll lead the transformation or play catch-up.

    Learn More About AI-Powered L&D

    Want to dive deeper into these tactics?

    Infographic titled 'Download the Guide: The 5 Tactics to Maximize L&D Impact' on a blue background. Lists benefits like prompts for AI use and content review tips.

    Download our free prompt library with 30 copy-and-paste templates for all five tactics, bonus prompts for common L&D scenarios, and how to truly multiply your capacity.

    About Wisetail Wisetail is an employee enablement platform designed for frontline industries like hospitality, retail, and restaurants. With built-in AI features for content creation, automated transcription, and microlearning, Wisetail helps L&D teams create, deliver, and track training that drives real business results—faster and more efficiently than ever before.

  • Future-Proofing Work With AI and Smarter Tech

    Future-Proofing Work With AI and Smarter Tech

    Episode #19 | September 3, 2025 | All Episodes

    Future-Proofing Work With AI and Smarter Tech

    Donna Herbel, Founder of Blue Phoenix Learning and Co-Founder and COO at Savii, joins us to share how technology and AI empower frontline teams, preserve institutional knowledge and shape confident leaders. Drawing on decades of experience in hospitality training and leadership development, Donna highlights how organizations can turn chaos into clarity through practical strategies, people-first leadership and the right tech.

    Image promoting episode 19 of "Wise Tales" featuring a discussion on future-proofing work with AI and technology, hosted by Donna Herbel.

    Take a Listen!

    WITH SPECIAL GUEST

    Donna Herbel

    Donna Herbel, Founder of Blue Phoenix Learning and Co-Founder and COO of Savii

    YOUR HOST

    Evan Melick

    VP of Product at Wisetail

     

    Explore the Wisetail Platform

  • Navigating the Evolution of L&D Technology: Insights from a Webinar

    Navigating the Evolution of L&D Technology: Insights from a Webinar

    [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”4%” right_margin=”50″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][image_with_animation image_url=”25364″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text css_animation=”none” css=”.vc_custom_1695736642702{padding-top: 50px !important;padding-bottom: 50px !important;border-radius: 10px !important;}”]

    Navigating the Evolution of L&D Technology: Insights from a Webinar

    Wisetail | 5 min read[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]In the ever-evolving landscape of Learning and Development (L&D), understanding the role of technology is paramount. This was the central theme of a recent webinar we hosted with Training Industry, where industry experts (and Wisetail-ers) Kyle Reichelt, Product Manager, and Shad McNeil, Solutions Engineer, shared their insights and experiences around the rapid technological shifts in L&D and harnessing them effectively.[/vc_column_text][vc_column_text css_animation=”fadeIn” css=”.vc_custom_1695739832944{margin-top: 35px !important;}”]

    From Minimal Training to Tech-Driven Learning

    Shad took attendees on a technology-oriented journey through time. He reminisced about the days when training was minimal, often limited to a brief orientation. Fast forward to today, and the scenario has transformed dramatically. Training is no longer just about imparting knowledge; it’s about creating experiences. Shad emphasized the need for personalized and curated learning experiences, especially in an era where attention spans are dwindling. The challenge comes down to: crafting training modules that are engaging, effective, and tailored to the modern learner.[/vc_column_text][vc_column_text css_animation=”fadeIn” css=”.vc_custom_1695739827026{margin-top: 35px !important;}”]

    The Data-Driven Shift

    Kyle then brought data into the spotlight. He discussed the influx of data in our lives and the challenges it poses. One of the most significant shifts has been the changing attention spans. With distractions at every turn, from emails to social media notifications, capturing and retaining a learner’s attention has become a Herculean task. However, it’s not all gloom and doom.This shift also presents opportunities. Companies are now prioritizing user experience, making it a cornerstone of their L&D strategies. The aim becomes: to engage learners within their attention span, using tools like microlearning and mobile-friendly modules.[/vc_column_text][vc_column_text css_animation=”fadeIn” css=”.vc_custom_1695740495957{margin-top: 35px !important;}”]

    The Role of AI

    No discussion on technology would be complete without touching on Artificial Intelligence (AI). Both Shad and Kyle delved into how AI is reshaping L&D. From personalized learning paths to predictive analytics, AI offers a plethora of tools to make training more effective and engaging – especially when it comes to content development.[/vc_column_text][vc_column_text css_animation=”fadeIn” css=”.vc_custom_1695740313054{margin-top: 35px !important;}”]

    Finding Opportunity in the Crossroads

    The world of L&D is at a crossroads, with technology playing a pivotal role. As the webinar highlighted, while challenges abound, so do opportunities. It’s about adapting, evolving, and leveraging technology to create impactful L&D experiences. The future is tech-driven, and as L&D professionals, it’s our responsibility to navigate this landscape effectively.

    For a deeper dive into these insights and to hear directly from the experts, head on over to Training Industry to watch the full webinar. Don’t miss out on this comprehensive exploration of L&D technology![/vc_column_text][image_with_animation image_url=”25366″ animation=”Fade In” hover_animation=”none” alignment=”” img_link_target=”_blank” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” img_link=”https://trainingindustry.com/webinar/learning-technologies/tech-infused-training-navigating-the-evolution-of-ld/” margin_top=”35″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row]

  • USE CASE: Enhancing Learning and Development at Bagel Brands Using AI

    USE CASE: Enhancing Learning and Development at Bagel Brands Using AI

    [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” left_margin=”-5%” right_margin=”5%” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][image_with_animation image_url=”25300″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”5%” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    Use Case

    Enhancing Learning and Development at Bagel Brands Using AI

    with Bagel Brands | 6 min read[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]The Bagel Brands organization is made up of four bagel companies: Einstein Bros Bagels, Bruegger’s Bagels, Noah’s Bagels, and Manhattan Bagel. Sr. Manager, Training at Bagel Brands Nick Kyle and his team member, Dani Darisse support over 1,000 locations and 16,000 team members; their team is small yet mighty when it comes to accomplishing organizational goals. To deliver to the masses, Nick Kyle utilizes Coffee & Bagel You – an LMS that holds new-hire training programs, menu updates, gamification learning tactics, retention strategies, and additional reporting that helps address L&D pain points and fix training gaps across all four companies. [/vc_column_text][divider line_type=”No Line” custom_height=”40″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    The Challenge

    Updating Training Materials with a Small Team

    Recently, the two-person Bagel Brands L&D team needed to produce new training content for their Shift Leaders training program. This included clear and precise messaging as well as updated video-visual content. Nick Kyle and his team faced the difficulty and pricey costs associated with video production and voice-over work, along with the obstacle of delivering high-quality videos if they were to attempt to do it in-house. “In the L&D world, Instructional Designers, Video Producers and Trainers heavily rely on Subject Matter Experts (SMEs) from various departments to gather information about processes and roles. However, a common challenge arises as most SMEs possess deep knowledge of “how” things are done but may not be well-versed in explaining the “whys” and “whats.” As a result, obtaining detailed content that can be used to construct a coherent narrative often proves to be a difficult task,” Nick Kyle explained.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f9f9f9″ scene_position=”center” top_padding=”2%” bottom_padding=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”2%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    The Solution

    Using AI as an Additional Employee

    [/vc_column_text][divider line_type=”No Line” custom_height=”10″][vc_column_text]The Bagel Brands L&D team turned to AI for the extra support in creating training content and updating the new Shift Leaders program. Utilizing AI allowed for Nick Kyle and his team to work more efficiently and extremely effectively. “AI allowed us to make changes to dynamic materials extremely quickly,” Kyle said.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”2%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    OpenAI’s ChatGPT Assistance With the Script

    [/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]To overcome the hurdle of messaging, the Bagel Brands team turned to OpenAI’s ChatGPT to help improve an existing script – rather swiftly. They input their needs quite loosely, and a rephrase from ChatGPT resulted in a much cleaner, more articulate response that resonated within the subject much better.[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][image_with_animation image_url=”25296″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”2%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”2%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    AI-Generated Voice-Overs and Subtitles for Improved Presentations

    [/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]The Bagel Brand team then turned to an AI voice-over producer to create voice-overs for the script. His team gave the messaging ChatGPT tidied up and their voice-over work was complete. In the past, previous project owners used simple recording devices (in some cases an iPhone) and injected the recordings in Powerpoint to create very simple videos for role-based training content.

    This AI produced product was a user-friendly voice with text-to-speech in a realistic manner that captivated listeners. The AI tool also provided subtitles for improved accessibility (that can be toggled on/off in the course rather than hard coded) – all designed with e-learning experiences in mind. “It provides incredible flexibility with pronunciations and voice options,” Nick Kyle explained.[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][image_with_animation image_url=”25297″ animation=”Fade In” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”2%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”2%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    AI Video Production

    [/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]To pull their training together, the Bagel Brands L&D team used a combination of AI producers (including Adobe Premier) to produce the overall video. Using the assistance and diversity of multiple different AI platforms, they input the script, broke it down by section, and identified avatars that best suited each section of the Leadership Training. They were able to choose from multiple AI virtual presenters to keep the training content lively and interesting. Then, they uploaded custom backgrounds and graphics to stay true to company branding, inserted the voice-over file, used the auto transcription to create the script (so Nick and Dani didn’t have to manually type out the entire script once more), exported the video, and embedded it into Coffee & Bagel You.[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][image_with_animation image_url=”25298″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_top=”0″][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    The Benefits

    A More Impactful Learning Experience

    [/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_column_text]AI-enabled content production allowed Bagel Brands’ small L&D team to work more efficiently, quickly adapting dynamic materials to meet evolving needs. The result was an impressive script and video produced in less than 2 days, at a fraction of the cost compared to using real individuals. It has revolutionized their content creation process, simplified operations, and improved learning experiences. “For other departments that lack experience in video production, there is a desire to have such content, but they often struggle to produce it effectively,” Nick Kyle said. “Thankfully, AI is stepping in to bridge the gap, enabling us to go beyond mere desire and actually accomplish more in terms of content creation.” Working through successful video production and easier content creation challenges, this technological support has bridged the gap between subject matter experts and instructional designers by making the learning experience more impactful…and that’s shown in the numbers.

    The Shift Leader module received over 30,000 views and 1,850 completions in less than 4 months. Using the enrollments feature within Coffee & Bagel You, they have 70% of the Shift Leaders complete the course. Post course evaluation has had 1,438 responses and still maintains a 4.8/5 overall rating – with a higher rating in Food Safety and improved Manager Skills ratings (they have identified that this course has elevated their confidence and experience level has increased due to this course). The use of AI went unnoticed by learners, demonstrating its seamless integration and non-intrusive nature, humanizing technology big time.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    1,850

    [/vc_column_text][vc_column_text]

    Module CompletionsIn Less than 4 Months

    [/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

    4.8/5

    [/vc_column_text][vc_column_text]

    Post-CourseEvaluation Rating

    [/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row]

  • Making AI Work for You: What is it, and Why Care?

    Making AI Work for You: What is it, and Why Care?

    [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”4%” right_margin=”50″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][image_with_animation image_url=”25287″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text css_animation=”none” css=”.vc_custom_1689804435193{padding-top: 50px !important;padding-bottom: 50px !important;border-radius: 10px !important;}”]

    Making AI Work for You: What is it, and Why Should You Care?

    Wisetail | 6 min read[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”15″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]In this blog series, we’ll provide an overview of what L&D teams need to know about AI, how it can be effectively utilized, and the potential it holds for transforming the way we work and learn. Whether you’re an AI enthusiast or just starting to explore its possibilities, this series will equip you with practical insights and guidance to navigate the AI landscape in the realm of L&D.

    There’s no question that we live in an exciting time of technological advancement. We’ve recently seen a dramatic shift in our relationship with technology, and at the heart of this transformation is the rise of Artificial Intelligence (AI). There are a few simple ways you can adopt these new technologies to supplement your Learning and Development (L&D) strategies.[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f9f9f9″ scene_position=”center” top_padding=”20″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”employeeOffboarding” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”20″ bottom_margin=”50″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text css_animation=”fadeIn”]

    Pairing AI with your L&D strategy

    While AI has become a popular buzzword, it’s important to remember that it’s a dynamic industry. AI encompasses specialty areas such as robotics, deep learning, machine learning, natural language processing and image generation. With AI roaring into culture conversations, it’s easy to think of it as a bucket concept that invites excitement, anticipation, and even concern about our futures. So how does it pertain to your L&D program?

    In L&D spaces, AI enables intelligent systems to further automate tasks, personalize learning paths, give tailored recommendations for content, and assess learner performance with ease. AI is changing the game by giving you more tools to boost efficiency and productivity, while allowing you to create more engaging learning experiences for users.

    The benefits of AI in L&D

    Some of the potential and benefits that we will go into over the course of this blog series are the ability of AI to: 

    • Personalize learning – tailoring education for success
    • Intelligent Content Creation – redefining our educational resources
    • Data-Driven Insights – empowering educators for impactful instruction

    Harness the power of AI in L&D

    L&D has already gone through several revolutions. It began with formal learning, moved on to experiential learning, and now with AI, we can scale to even greater heights through personalized and automated learning. Think about key trends that already exist in the L&D space: on the job learning, just in time learning, or microlearning. Imagine how much more effective those trends can be with greater insight into your audience, faster deployment of training, and more impactful micro-learning. All of this is made possible with AI. AI lightens your workload, while simultaneously ramping up the effectiveness of training. [/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”20″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”employeeOffboarding” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”20″ bottom_margin=”50″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text css_animation=”fadeIn”]

    How to use AI in your LMS

    AI opens up numerous possibilities for enhancing your LMS experience. Here are some creative examples that can improve both administrative tasks and learner experiences:

    • Tagging content. Elevate your current ability to efficiently and accurately tag content, leading to more targeted curation and improved search results. 
    • Recommending content. AI can effortlessly help you identify recommended training and continued education for specific learning pathways. This will allow you to easily enhance targeted learning and empower learners with personalized educational journeys.
    • Generating AI-generated subtitles or transcripts. By utilizing AI-generated subtitles or transcripts for your content, you can quickly create more accessible videos and instructional media for a variety of learners.
    • Creating dynamic SOP’s. AI platforms like synthesia.io allow you to bring standard operating procedures (SOP’s) to life with quickly generated role-play scenarios or AI generated avatars. 
    • Providing learning accommodations. With AI programs like ChatGPT, you can quickly adjust your existing training to accommodate different reader levels. 
    • Harnessing AI-powered analytics. By incorporating AI-powered analytics into your reporting strategy, you can get even more from your LMS data, enabling you to gain additional actionable insights.

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    Streamlining and optimizing educational processes with AI

    By now, we know that at its core, AI is the ability for a machine to match or exceed the intelligence of a human. This means that for now AI is not the end solution, but is here to augment and improve the work we are already doing in the L&D space. We look to be early adopters, but not at the expense of making wise L&D decisions. To use an analogy, while we really enjoy the benefit of a self-driving car, we can appreciate that the technology is not perfect, and in most cases a human behind the wheel is the better choice. 

    Watch for next week’s blogs in our AI series, where we’ll discuss how you can harness new AI programs to enhance your L&D strategies, and boost productivity and efficiency. Learn how incorporating AI into your routine can help you quickly generate personalized learning pathways, discover powerful, data driven insights to spur calculated action, and support your organization’s unique culture and growth with ease. [/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row]