More than two-thirds of learning leaders aren’t confident in their L&D plan, Training Industry reports. But almost as many respondents said that spending has increased.…
Experience-driven brands need to train employees to recognize customer service moments of truth and empower employees to put the customer’s needs first—but how? Check out…
For better or worse, customer experience makes or breaks retail success. Your LMS can impact how shoppers engage with your store. Here are three examples…
Well-trained employees are essential to excellent customer experience. As the face of your company, they’re the ones who deliver experiences to your customers. An LMS…
Implementation is the essential first step you take with your new learning management system. It calls for collaboration, communication, and structure. Check out some of…
The good people at California Pizza Kitchen recognized the value of learning opportunities—times when learning is a necessary part of the day-to-day—and they built a…
An astonishing 7 out of 10 employees are disengaged in the workplace. Learn how developing keystone habits can increase your employee engagement and create a…
The boutique fitness industry has grown substantially over the last decade due to a new generation of clients that demand a different kind of workout.…
Read about Nobu’s approach to training and how to strategically take advantage of the features and functionality of the Wisetail LMS to create a clearly…